Privacy Policy.

Lexcom Legal is a boutique Auckland law firm regulated by the New Zealand Law Society. We take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you interact with our website or engage our services.

We comply with the Privacy Act 2020 and the information privacy principles set out in that Act. If you have any questions about this policy or our handling of your information, please contact us directly.

We collect only the personal information necessary to respond to your enquiries and provide legal services. This may include:

• Your name
• Email address
• Phone number
• The content of your message or enquiry

We do not use cookies or tracking technologies beyond what is essential for the site to function. We do not collect browsing behaviour, device identifiers, or demographic data for analytics or advertising purposes.

We use the personal information you provide to:

• Respond to your enquiries and initial consultations
• Manage solicitor–client engagements
• Comply with legal and regulatory obligations
• Communicate with you about your matter

We will not use your information for any purpose unrelated to the service you have requested without your consent.

We do not sell, trade, or otherwise share your personal information with third parties for marketing or commercial purposes.

We may disclose personal information only if required to do so by law, by a court order, or in connection with the conduct of litigation where disclosure is reasonably necessary.

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or alteration. This includes secure storage, access controls, and the use of trusted service providers who meet appropriate security standards.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. However, we follow industry best practices and our professional obligations to safeguard the information we hold.

Under the Privacy Act 2020, you have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

To exercise these rights, please contact us using the details below. We will respond within the timeframes required by law and may need to verify your identity before releasing information.

Our contact form uses Cloudflare Turnstile to protect against spam and abuse. Turnstile verifies that submissions are made by humans without requiring traditional CAPTCHA challenges.

Cloudflare does not retain personal data beyond the session in which the verification occurs. Turnstile is designed to minimise data collection and does not use cookies for tracking. For more information, please refer to Cloudflare's privacy policy.

We retain client records for as long as required by the New Zealand Law Society's rules and professional obligations, and for any additional period necessary to defend or pursue legal claims.

Once the retention period has expired, we securely destroy or de-identify personal information in accordance with our record management procedures.

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy.

If you have any questions about this privacy policy, our handling of your personal information, or you wish to exercise your privacy rights, please contact us:

office@lexcomlegal.co.nz

Lexcom Legal
Suite 138, Level 5
3 Te Kehu Way
Sylvia Park, Auckland 1060